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Discover how a Leading Dairy Brand in UAE streamlined operations and enhanced customer relationships using Salesflo’s CRM and workflow management tool for the HoReCa industry.
The company faced challenges in managing customer relationships and expanding in the competitive HoReCa industry. Service issues strained relationships, while limited reach and manual lead tracking slowed growth. Reliance on Excel sheets led to inefficiencies, and the absence of structured workflows hindered upselling and cross-selling opportunities.
Salesflo Engage was deployed as a tailored CRM for the HoReCa industry, streamlining lead management, automating customer engagement, and equipping sales managers with tracking tools. Its lead management system helped nurture over 10,000 potential leads, driving new customer acquisitions.